Last Updated: March 16, 2026

Matilda Technologies ("we," "us," or "our") is committed to protecting your personal data and processing it in accordance with applicable data protection laws. This privacy policy explains how we collect, use, share, and protect your personal data when you interact with our website, software platform, and services.

What personal data do we collect?

We collect the following categories of personal data:

Information you provide directly. This includes your name, email address, phone number, company name, job title, and any other information you submit through our contact forms, demo requests, or account registration. If you communicate with us via email or other channels, we retain the content of those communications.

Information collected through our software platform. When you use our software products, we collect data necessary to provide the service, including user account information, usage activity, and operational data processed through the platform. The specific data collected depends on which products you use and how your organization has configured them.

Information collected automatically. When you visit our website, we automatically collect certain technical data, including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and other standard web analytics data. We collect this information using cookies and similar technologies.

Information from third parties. We may receive personal data about you from third-party sources, such as business partners, marketing platforms, or publicly available sources, in connection with our business development activities.

How do we use your personal data?

We use your personal data for the following purposes:

To provide and maintain our services. This includes operating our software platform, managing your account, providing technical support, and ensuring the security and availability of our services.

To communicate with you. This includes responding to your inquiries, sending service-related notifications, providing product updates, and delivering marketing communications where you have consented or where we have a legitimate business interest to do so.

To improve our products and services. We analyze usage patterns and feedback to enhance the functionality, performance, and user experience of our website and software platform.

To comply with legal obligations. We process personal data as necessary to comply with applicable laws, regulations, and legal processes.

To protect our legitimate business interests. This includes preventing fraud, enforcing our terms of service, protecting our intellectual property, and ensuring the security of our systems and data.

On what legal basis do we process your personal data?

We process your personal data based on one or more of the following legal bases:

Performance of a contract. Processing necessary to fulfill our contractual obligations to you, including providing access to our software platform and services.

Legitimate interest. Processing necessary for our legitimate business interests, such as improving our services, marketing our products, and maintaining the security of our systems, provided these interests are not overridden by your rights and freedoms.

Consent. Where you have given us explicit consent to process your personal data for a specific purpose, such as receiving marketing communications. You may withdraw your consent at any time.

Legal obligation. Processing necessary to comply with a legal obligation to which we are subject.

Will we share your personal data with third parties?

We do not sell your personal data. We may share your personal data with the following categories of third parties:

Service providers. We share personal data with third-party vendors who provide services on our behalf, such as cloud hosting, analytics, email delivery, and customer support tools. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

Business partners. We may share personal data with business partners in connection with providing our services, where necessary and appropriate.

Legal and regulatory authorities. We may disclose personal data to law enforcement, regulatory authorities, or other third parties where required by law, in response to legal process, or to protect our rights, property, or safety.

Corporate transactions. In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity.

How do we protect your personal data?

We maintain appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices.

While we take reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

How long do we retain your personal data?

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Specifically:

• Account data is retained for the duration of your account and for a reasonable period thereafter.
• Marketing data is retained until you opt out of marketing communications, after which we retain minimum data necessary to honor your opt-out preference.
• Website analytics data is retained in accordance with our analytics provider's standard retention policies.

When personal data is no longer required, we securely delete or anonymize it.

Cookies and similar technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

Your rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of access. You have the right to request a copy of the personal data we hold about you.
• Right to rectification. You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to erasure. You have the right to request that we delete your personal data, subject to certain legal exceptions.
• Right to restrict processing. You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Right to data portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object. You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent. Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Children's privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information promptly.

International data transfers

Your personal data may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction. Where we transfer personal data internationally, we take appropriate steps to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.

California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal data, including the right to know what personal data is collected, the right to delete your personal data, the right to opt out of the sale or sharing of your personal data, and the right to non-discrimination for exercising your privacy rights.

We do not sell your personal data. To exercise your California privacy rights, please contact us using the information provided below.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will notify you by posting the updated policy on our website with a revised "last updated" date. We encourage you to review this policy periodically.

Contact us

If you have any questions about this privacy policy or wish to exercise your rights regarding your personal data, please contact us at:

Matilda Technologies
support@matilda-tech.com
1.855.484.7766